IT Glossary - M - ITU Online IT Training
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IT Glossary
Key Terms To Know In The IT Industry

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Mystery Shopping

A method used externally by market research companies, watchdog organizations, or internally by companies themselves to measure quality of service, compliance with regulation, or to gather specific information about products and services. While not an IT term per se, it's increasingly used in evaluating IT retail and service sectors.

You will find this term commonly used in Business Intelligence, Customer Service

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Career Path?
Cisco Network Career Path
Cisco Network Engineer Career Path

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Total Hours
129 Hrs 56 Min
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473 On-demand Videos

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Video Editor Career Path
Video Editor Career Path

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Total Hours
24 Hrs 2 Min
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154 On-demand Videos

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IT Manager's Survival Bundle
IT Manager’s Survival Bundle Training Series – 10 Courses

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Total Hours
174 Hrs 15 Min
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773 On-demand Videos

Original price was: $179.00.Current price is: $47.40.

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IT User Support Specialist Career Path
Comprehensive IT User Support Specialist Training: Accelerate Your Career

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Total Hours
128 Hrs 51 Min
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621 On-demand Videos

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AWS Cloud Practitioner
AWS Cloud Practitioner Career Path

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Total Hours
62 Hrs 56 Min
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475 On-demand Videos

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Data Analyst Career Path
Data Analyst Career Path

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Total Hours
56 Hrs 45 Min
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358 On-demand Videos

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Network Administrator Career Path
Network Administrator Career Path

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Total Hours
162 Hrs 25 Min
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524 On-demand Videos

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Pentester Career Path
Pentester Career Path

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Total Hours
100 Hrs 16 Min
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430 On-demand Videos

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CEH Career Path
Certified Ethical Hacker Career Path

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Total Hours
129 Hrs 51 Min
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807 On-demand Videos

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Kubernetes Certification
Kubernetes Certification: The Ultimate Certification and Career Advancement Series

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Total Hours
12 Hrs 18 Min
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207 On-demand Videos

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Information Security Specialist
Entry Level Information Security Specialist Career Path

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Total Hours
113 Hrs 4 Min
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513 On-demand Videos

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Network Security Analyst
Network Security Analyst Career Path

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Total Hours
111 Hrs 24 Min
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518 On-demand Videos

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