Give The Gift of Learning
25% off Winter Sale!

Days
Hours
Minutes

Use coupon code: 25learn

CompTIA A+ 220-1001 Core 1 and 220-1002 Core 2

$99.00

 

Course overview

73  HOURS OF TRAINING
377 VIDEOS
31  SKILLS
580 PRACTICE QUESTIONS

The CompTIA A+ 220-1001 & 220-1002 training for the new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization, and cloud computing, and network troubleshooting.

The CompTIA A+ 220-1002 course covers Operating Systems, Security, Software Troubleshooting, and Operational Procedures.

The content for this training is divided into two separate full-length courses. When purchasing, you will have access to both courses. CompTIA A+ 220-1001 (Core 1) is 20 hours 39 minutes and CompTIA A+ 220-1002 (Core 2) is 16 hours 41 minutes.

How Much Can I Make With A CompTIA A+ Certification

This CompTIA A+ certification training is perfect for individuals beginning his/her career in the IT Industry and is best for people in positions such as a Support Specialist, Field Service Technician, Desktop Support Analyst, Help Desk Support.

The average salary for people with this certification can range anywhere between $40,000 to $70,000 based on current data from Indeed. Visit the Indeed website for current data related to some of the key positions and salaries related to CompTIA A+ certification.

This CompTIA A+ certification training is the most recent updated path to CompTIA A+ Certification and replaces the prior CompTIA A+ (220-901 and 220-902) course. For more information on CompTIA A+ certification, visit the CompTIA.org site.

CompTIA A+ 220-1102 (Core 2) Course Outline

Module 1 - CompTIA A+ 220-1102 Operating System Management
  •    1.1 Introduction to the Course, Meet the Instructor
  •    1.2 Identify Common Operating Systems
  •    1.3 Microsoft Windows
  •    1.4 Work and Education Features
  •    1.5 Windows System Limits
  •    1.6 Apple Operating Systems
  •    1.7 Linux Disk and File Management
  •    1.8 Discussing OS Types
  •    1.9 Use Windows Features and Tools
  •    1.10 Administrative Tools
  •    1.11 Manage Files in Windows
  •    1.12 System Hierarchies
  •    1.13 File Attributes
  •    1.14 Discussing Windows Features and Tools
  •    1.15 Manage Disks in Windows
  •    1.16 Discussing File Management in Windows
  •    1.17 The Windows Disk Management Console
  •    1.18 Discussing Windows Disk Management
  •    1.19 Manage Devices in Windows
  •    1.20 Device Manager
  •    1.21 Discussing Windows Device Manager
Module 2 - CompTIA A+ 220-1102 Configuring and installing the OS
  •    2.1 Configuring and Installing the OS
  •    2.2 Installation Boot Methods
  •    2.3 Disk Formatting and Partitioning
  •    2.4 Networking Considerations
  •    2.5 Post Installation Tasks
  •    2.6 OS Installation Types
  •    2.7 Unattended Installations
  •    2.8 Maintain OSs
  •    2.9 OS Updates
  •    2.10 Anti-Malware Updates
  •    2.11 Scheduled Backups
  •    2.12 Task Schedulers part 1
  •    2.13 Task Schedulers part 2
  •    2.14 Install Windows 10 Demonstration
  •    2.15 Discussing OS Maintenance
Module 3 - CompTIA A+ 220-1102 Tools to Troubleshoot and Maintain the OS
  •    3.1 Install and Manage Windows Applications
  •    3.2 Windows OS Tools
  •    3.3 Application and Print Services
  •    3.4 Task Manager
  •    3.5 Manage Windows Performance
  •    3.6 Windows Performance Management Tools
  •    3.7 Troubleshoot Windows
  •    3.8 Event Viewer
  •    3.9 The System Configuration Utility
  •    3.10 Troubleshooting Tips Boot Process
  •    3.11 Troubleshooting Tips for Windows System Issues
  •    3.12 Blue Screens and Spontaneous Shutdowns
  •    3.13 Troubleshooting Tips for File and Memory Corruption
  •    3.14 Safe Boot
  •    3.15 System Repair Disc
  •    3.16 System Restore
  •    3.17 Guidelines for Troubleshooting Windows Issues
Module 4 - CompTIA A+ 220-1102 Network Management Tools
  •    4.1 Network Management Tools
  •    4.2 Network Connectivity
  •    4.3 IP Addressing and Connection Types
  •    4.4 Proxy Settings
  •    4.5 Windows Client Configuration
  •    4.6 Location Services
  •    4.7 Firewalls
  •    4.8 Network Troubleshooting
  •    4.9 Remote Desktop Tools
  •    4.10 Desktop Management and Remote Monitoring Tools
  •    4.11 Disscussion Topics
Module 5 - CompTIA A+ 220-1102 Sharing Resources and Wrights Management
  •    5.1 Sharing Resources and Wrights Management
  •    5.2 User Group Accounts
  •    5.3 Local Secutity Policy
  •    5.4 SSO and Credential Manager
  •    5.5 Workgroups and Homegroups
  •    5.6 Network and Sharing Center
  •    5.7 Network Share Configuration
  •    5.8 NTSF File and Folder Permissions
  •    5.9 Configure Active Directory Accounts and Policies
  •    5.10 Domain Membership and Group Policy Objects
  •    5.11 Basic AD Functions
  •    5.12 Account Locks and Password Resets
Module 6 - CompTIA A+ 220-1102 Threats and Security Measures
  •    6.1 Threats and Security Measures
  •    6.2 Logical Security Concepts
  •    6.3 Encryption
  •    6.4 PKI and Certificates
  •    6.5 Execution Control
  •    6.6 NAC
  •    6.7 Discussing Logical Decurity Concepts
  •    6.8 Threats and Vulnerablilities
  •    6.9 Types of Password Attacks
  •    6.10 Discussing Threats and Vulnerabilities
  •    6.11 Physical Security Controls
  •    6.12 Discussing Physical Security Measures
Module 7 - CompTIA A+ 220-1102 Policies to Protect Data
  •    7.1 Policies to Protect Data
  •    7.2 Implement Security Best Practices
  •    7.3 Guidlines for Implementing Security Best Practices
  •    7.4 Discussing Security Best Practices Implementation
  •    7.5 Implement Data Protection Policies
  •    7.6 ACLs and Directory Permissions
  •    7.7 Full Disk Encryption
  •    7.8 Guildlines for Implementing Data Protection Policies
  •    7.9 Discussing Data Protection Policies
  •    7.10 Protect Data During Incident Response
  •    7.11 Discussing Data Protection During Incident Response
Module 8 - CompTIA A+ 220-1102 Prevent Malware and Security Threats
  •    8.1 Prevent Malware and Security Threats
  •    8.2 Detect, Remove, and Prevent Malware
  •    8.3 Trojan Horses and Spyware
  •    8.4 Sources of Malware Infection
  •    8.5 Best Practices for Malware Removal
  •    8.6 Discussing Detecting, Removing, and Preventing Malware Infections
  •    8.7 Troubleshoot Common Workstation Security Issues
  •    8.8 Discussing Troubleshoot Common Workstation Security Issues
Module 9 - CompTIA A+ 220-1102 Supporting and Troubleshooting Mobile Devices
  •    9.1 Supporting and Troubleshooting Mobile Devices
  •    9.2 Secure Mobile Devices
  •    9.3 IOT Internet of Things
  •    9.4 Discussing Mobile Device Security
  •    9.5 Troubleshoot Mobile Device Issues
  •    9.6 Mobile Device Security Troubleshooting
  •    9.7 Discussing Troubleshooting Mobile Devices
Module 10 - CompTIA A+ 220-1102 Implementing Operational Procedures
  •    10.1 Implementing Operational Procedures
  •    10.2 Environmental Impacts and Controls
  •    10.3 Discussing Environmental Impact and Controls
  •    10.4 Create and Maintain Documentation
  •    10.5 Discussing Documentation Creation and Maintenance
  •    10.6 Use Basic Change Management Best Practices
  •    10.7 Discussing Change Management Best Practices
  •    10.8 Implement Disaster Prevention and Recovery Methods
  •    10.9 Discussing Implement Disaster Prevention and Recovery Methods
  •    10.10 Basic Scripting Concepts
  •    10.11 Discussing Scripting
  •    10.12 Professionalism and Communication
  •    10.13 Discussing Professionalism and Communication Skills
Module 11 - CompTIA A+ 220-1102 Resources and Testing
  •    11.1 Introduction to Resources and Testing
  •    11.2 Resources and Testing
  •    11.3 Joining a Domain with Windows 10
  •    11.4 Boot Order and BIOS
  •    11.5 Virtual Machine Install & Configure
  •    11.6 PC Teardown
  •    11.7 Exploring the Laptop
  •    11.8 Install Windows 10 Demonstration

CompTIA A+ 220-1101 (Core 1) Course Outline

Module 1 - CompTIA A+ 220-1101 Devices, Setups, and Installs
  •    1.1 Introduction to the Course, Meet the Instructor
  •    1.2 Appropriate Safety Procedures
  •    1.3 PC Components
  •    1.4 Guidlines for PC Disassembly
  •    1.5 Motherboards
  •    1.6 CPU Sockets
  •    1.7 PCI Bus
  •    1.8 Storage Bus (SATA and IDE)
  •    1.9 Discussing PC Components
  •    1.10 Common Connection Interfaces
  •    1.11 Wired and Wireless Connection Standards
  •    1.12 Install Peripheral Devices
  •    1.13 Guidlines and Discussion for Installing Peripheral Devices
Module 2 - CompTIA A+ 220-1101 Displays and Multimedia Devices
  •    2.1 Displays and Multimedia
  •    2.2 Display Device Connections and Cables
  •    2.3 Discussing Display Device Installation and Configuration
  •    2.4 Troubleshoot Display Devices
  •    2.5 Guidelines for Troubleshooting Display Devices
  •    2.6 Discussing Display Device Troubleshooting
  •    2.7 Install and Configure Multimedia Devices
  •    2.8 Discussing Multimedia Device Installation and Configuration
Module 3 - CompTIA A+ 220-1101 Supporting Multiple Drive Types
  •    3.1 Supporting Multiple Drive Types and Memory
  •    3.2 Memory Types
  •    3.3 RAM Types
  •    3.4 Memory Modules
  •    3.5 DIMM and SO-DIMM Technologies
  •    3.6 Parity and ECC RAM
  •    3.7 Memory Compatibility Issues
  •    3.8 Discussing System Memory Installation
  •    3.9 Install and Configure Mass Storage Devices
  •    3.10 Storage Adapters and Cables
  •    3.11 Solid State Drives
  •    3.12 Guidlines for Installing Mass Storage Devices
  •    3.13 Discussing Mass Storage Device Installation and Configuration
  •    3.14 Install and Configure Removable Storage
  •    3.15 Discussing Removable Storage Device Istallation and Configuration
  •    3.16 Configure RAID
  •    3.17 RAID Configuration Options
  •    3.18 Discussing RAID Configuration
  •    3.19 Troubleshoot Storage Devices
  •    3.20 Boot Failures
  •    3.21 Discussing Storage Device Troubleshooting
Module 4 - CompTIA A+ 220-1101 Accounting for CPUs and Internal Components
  •    4.1 Install Upgrade CPUs
  •    4.2 Multiprocessing and Multicore Processors
  •    4.3 Discussing CPU Upgrades
  •    4.4 Configure and Update BIOS UEFI
  •    4.5 Discussing BOIS-UEFI Configuration and Updates
  •    4.6 Install Power Supplies
  •    4.7 Discussing Power Supply Installation
  •    4.8 Troubleshoot Internal System Components
  •    4.9 POST and Boot Problems
  •    4.10 Boot Troubleshooting and Log Entries
  •    4.11 Motherboard Component Problems
  •    4.12 Discussing System Component Troubleshooting
Module 5 - CompTIA A+ 220-1101 All About Network Theories
  •    5.1 Wired Networks
  •    5.2 Common Ethernet Network Implementations
  •    5.3 Taps and Mirrors
  •    5.4 Discussing Wired Networks
  •    5.5 Network Hardware Devices
  •    5.6 Switches
  •    5.7 Power Over Ethernet
  •    5.8 Discussing Network Hardware Devices
  •    5.9 Wireless Networks
  •    5.10 Access Points and Wireless Network Modes
  •    5.11 Discussing Wireless Networks
  •    5.12 Internet Connection Types
  •    5.13 Wireless Internet Service Providers WISP
  •    5.14 Discussing Internet Connection Types
  •    5.15 Network Configuration Concepts
  •    5.16 The TCIP-IP Protocol Suite
  •    5.17 Internet Protocol and IP Addressing
  •    5.18 Public and Private IP Addresses
  •    5.19 IPv6
  •    5.20 Discussing Network Configuration Concepts
  •    5.21 Network Services
  •    5.22 DNS
  •    5.23 Dynamic and Static IP Configurations
  •    5.24 DNS Records MX and A
  •    5.25 Web Servers and HTTP-HTTPS
  •    5.26 Discussing Network Services
Module 6 - CompTIA A+ 220-1101 Network Operations and Diagnostics
  •    6.1 Configuring and Troubleshooting Networks
  •    6.2 Network Connections in Windows
  •    6.3 Install and Configure SOHO Networks
  •    6.4 Configure SOHO Network Security
  •    6.5 Firewalls
  •    6.6 Port Fowarding and Port Triggering
  •    6.7 Windows Firewall
  •    6.8 Network Security and Embedded Appliances
  •    6.9 Configure Remote Access
  •    6.10 Discussing Remote Access Configuration
  •    6.11 Troubleshoot Network Connections
  •    6.12 IP Configuration Issues
  •    6.13 Routing Issues
  •    6.14 Discussing Network Connection Troubleshooting
Module 7 - CompTIA A+ 220-1101 Cloud and Virtualization Computing
  •    7.1 Configure Client-Side Virtulaization
  •    7.2 Hypervisors
  •    7.3 Processor Support and Resource Requirements
  •    7.4 Virtual Networks
  •    7.5 Client-Side Virtualization
  •    7.6 Cloud Computing Concepts
  •    7.7 Internal and External Shared Resources
  •    7.8 Cloud Service Options
  •    7.9 Virtual Desktops
  •    7.10 Software-Defined Networking (SDN)
  •    7.11 Discussing Cloud Computing Concepts
Module 8 - CompTIA A+ 220-1101 Laptop Features and Troubleshooting
  •    8.1 Use Laptop Features
  •    8.2 Expansion Options
  •    8.3 Discussing Laptop Features
  •    8.4 Install and Configure Laptop Hardware
  •    8.5 Discussing Laptop Hardware Installation and Configuration
  •    8.6 Troubleshoot Common Laptop Issues
  •    8.7 Discussing Troubleshooting Common laptop Issues
Module 9 - CompTIA A+ 220-1101 Syncing and Setup of Mobile Devices
  •    9.1 Syncing and Setup of Mobile Devices
  •    9.2 Connect and Configure Mobile Devices
  •    9.3 Configure Mobile Device Network Connectivity
  •    9.4 Mobile VPN Configuration
  •    9.5 Email Configuration Options
  •    9.6 Discussing Mobile Device Network Connectivity Configuration
  •    9.7 Support Mobile Apps
  •    9.8 Discussing Mobile App Support
Module 10 - CompTIA A+ 220-1101 All Things Printing
  •    10.1 All Things Printing
  •    10.2 Discussing Laser Printer Maintenance
  •    10.3 Maintain Inkjet Printers
  •    10.4 Discussing Inkjet Printer Maintenance
  •    10.5 Maintain Impact, Thermal, and 3D Printers
  •    10.6 Discussing Impact, Thermal, and 3D Printer Maintenance
  •    10.7 Install and Configure Printers
  •    10.8 Discussing Printer Installation and Configuration
  •    10.9 Troubleshoot Print Device Issues
  •    10.10 Install and Configure Imaging Devices
  •    10.11 Discussing Device Installation and Configuration
Module 11 - CompTIA A+ 220-1101 Resources and Testing
  •    11.1 Introduction to Resources and Testing
  •    11.2 Resources and Testing
  •    11.3 Joining a Domain with Windows 10
  •    11.4 Boot Order and BIOS
  •    11.5 Virtual Machine Install & Configure
  •    11.6 PC Teardown
  •    11.7 Exploring the Laptop
  •    11.8 Install Windows 10 Demonstration

CompTIA A+ 220-1002 (Core 2) Course Outline

Module 1 - Operating Systems
  •    Module 1 Workbook
  •    0.1 Intro to A+ Core2 Instructor
  •    1.0 Intro to A+ Core2
  •    1.1 Operating Systems Part1
  •    1.1 Operating Systems Part2
  •    1.2 Compare and Contrast features of Microsoft Windows Versions
  •    1.3 Summarize General OS Installation Considerations Upgrade Methods
  •    1.3 Summarize General OS Installation Considerations Upgrade Methods Part2
  •    1.3 Summarize General OS Installation Considerations Upgrade Methods Part3
  •    1.3 Summarize General OS Installation Considerations Upgrade Methods Demo
  •    1.4 Scenario use appropriate Microsoft Command Line Tools Part1
  •    1.4 Scenario use appropriate Microsoft Command Line Tools Part2
  •    1.4 Scenario use appropriate Microsoft Command Line Tools Demo
  •    1.5 Microsoft Operating System and Tools Part1
  •    1.5 Microsoft Operating System and Tools Part1 Demo
  •    1.5 Microsoft Operating System and Tools Part2
  •    1.5 Microsoft Operating System and Tools Part2 Demo
  •    1.5 Microsoft Operating System and Tools Part3
  •    1.5 Microsoft Operating System and Tools Part3 Demo
  •    1.5 Microsoft Operating System and Tools Part4
  •    1.5 Microsoft Operating System and Tools Part4 Demo
  •    1.6 Microsoft Windows Control Panel Utilities
  •    1.6 Microsoft Windows Control Panel Utilities Demo
  •    1.7 Summerize Application Installation and Configuration Concepts
  •    1.8 Configure Windows Networking on a Client Desktop
  •    1.8 Configure Windows Networking on a Client Desktop Demo
  •    1.9 Features and Tools of MAC OS and Linux Client Desktop
Module 2 - Security
  •    Module 2 Workbook
  •    2.1 Security - Physical Security Measures
  •    2.2 Explain Logical Security Concepts
  •    2.2 Explain Logical Security Concepts Part2
  •    2.3 Compare, Contrast Wireless Security Protocols & Authentication Methods
  •    2.4 Detect, Remove, and Prevent Malware using Appropriate Tools
  •    2.5 Compare & Contrast Social Engineering, Threats, and Vulnerability Part1
  •    2.5 Compare & Contrast Social Engineering, Threats, and Vulnerability Part2
  •    2.6 Compare Contrast the different Microsoft Windows Security Settings
  •    2.6 Compare Contrast the different Microsoft Windows Security Settings- Demo
  •    2.7 Implement Security Best Practices to Secure a Workstation
  •    2.7 Implement Security Best Practices to Secure a Workstation Part2
  •    2.8 Implement Methods for Securing Mobile Devices
  •    2.9 Implement Appropriate Data Destruction & Disposal Methods
  •    2.10 Configure Security on SOHO Wireless and Wired Networks
  •    2.10 Configure Security on SOHO Wireless and Wired Networks Demo
Module 3 - Software Troubleshooting
  •    Module 3 Workbook
  •    3.1 Software Troubleshooting Part1
  •    3.1 Software Troubleshooting Part2
  •    3.1 Software Troubleshooting Demo
  •    3.2 Troubleshoot and Resolve PC Security Issues
  •    3.2 Troubleshoot and Resolve PC Security Issues Part2
  •    3.2 Troubleshoot and Resolve PC Security Issues Demo
  •    3.3 Best Practice Procedures for Malware Removal
  •    3.4 Troubleshoot Mobile OS and Application
  •    3.5 Troubleshoot Mobile OS and Application Security Issue
Module 4 - Operational Procedures
  •    Module 4 Workbook
  •    4.1 Operational Procedures
  •    4.2 Implement Basic Change Management Best Practices
  •    4.3 Implement Basic Disaster Prevention and Recovery Methods
  •    4.4 Explain Common Safety Procedures
  •    4.5 Explain Environmental Impacts and Appropriate Controls
  •    4.6 Explain Processes for Addressing Prohibited Content-Activity & Privacy Licensing Policy Concepts
  •    4.7 Using Proper Communication Techniques and Professionalism
  •    4.8 Identify the Basic of Scripting
  •    4.8 Identify the Basic of Scripting Demo
  •    4.9 Use Remote Access Technologies

CompTIA A+ 220-1001 (Core 1) Course Outline

Module 1 - Mobile Devices
  •    Module 1 Workbook
  •    0.1 Intro to A+ Core1 Instructor
  •    1.0 CompTIA A+ Course Intro
  •    1.1 Mobile Devices Part 1
  •    1.1 Mobile Devices Part 2
  •    1.1 Mobile Devices Part 3
  •    1.2 Installing Components in Laptop
  •    1.3 Laptop Features Part 1
  •    1.3 Laptop Features Part 2
  •    1.4 Compare and Contrast Types of Mobile Devices
  •    1.5 Accessories and Ports of Other Mobile Devices Part 1
  •    1.5 Accessories and Ports of Other Mobile Devices Part 2
  •    1.6 Configure Basic Device Network Connectivity and Application Support Part 1
  •    1.6 Configure Basic Device Network Connectivity and Application Support Part 2
  •    1.7 Use Methods to Perform Mobile Device Synchronization
  •    1.8 Laptop Disassemble and Assemble
Module 2 - Networking
  •    Module 2 Workbook
  •    2.1 Networking Part 1
  •    2.1 Networking Part 2
  •    2.2 Compare and Contrast Common Networking Hardware Devices Part 1
  •    2.2 Compare and Contrast Common Networking Hardware Devices Part 2
  •    2.3 Install and Configure a Basic Wired or Wireless SOHO Network Part 1
  •    2.3 Install and Configure a Basic Wired or Wireless SOHO Network Part 2
  •    2.3 Setting Up a Wireless Router
  •    2.4 Compare and Contrast Wireless Networking Protocols
  •    2.5 Summarize the Properties and Purposes of Services Provided by Network Hosts Part 1
  •    2.5 Summarize the Properties and Purposes of Services Provided by Network Hosts Part 2
  •    2.6 Explain Common Network Configuration Concepts Part 1
  •    2.6 Explain Common Network Configuration Concepts Part 2
  •    2.7 Compare and Contrast Internet Connection Types Network Types and Features
  •    2.8 Given a Scenario Using Appropriate Networking Tools
Module 3 - Hardware
  •    Module 3 Workbook
  •    3.1 Hardware Part 1
  •    3.1 Hardware Part 2
  •    3.1 Hardware Part 3
  •    3.2 Identify Common Connector Types
  •    3.3 Scenario Install RAM Types
  •    3.4 Scenario Select Install and Configure Storage Devices
  •    3.4 Scenario Select Install and Configure Storage Devices Part 2
  •    3.5 Install and Configure Motherboards CPUs and Add-on Cards Part 1
  •    3.5 Install and Configure Motherboards CPUs and Add-on Cards Part 2
  •    3.5 Install and Configure Motherboards CPUs and Add-on Cards Part 3
  •    3.5 Install and Configure Motherboards CPUs and Add-on Cards Part 4
  •    3.5 Install Disassemble and Assemble a Desktop
  •    3.6 Purposes for Peripherals and Types
  •    3.7 Summarize Power Supplies
  •    3.8 Scenario Select and Configure Appropriate Components for Customers PCs
  •    3.9 Scenario Installand Configure Common Devices
  •    3.10 Scenario Configure SOHO Multifunction Devices Printers and Settings
  •    3.11 Scenario Install and Maintain Various Print Technologies Part 1
  •    3.11 Scenario Install and Maintain Various Print Technologies Part 2
  •    3.11 Scenario Install and Maintain Various Print Technologies Part 3
Module 4 - Virtualization and Cloud Computing
  •    Module 4 Workbook
  •    4.1 Virtualization Part 1
  •    4.1 Virtualization Part 2
  •    4.2 Scenario Setup and Configure Client-side Virtualization
Module 5 - Hardware and Network Troubleshooting
  •    Module 5 Workbook
  •    5.1 Hardware and Networking Troubleshooting
  •    5.2 Troubleshoot Problems Related to Motherboards RAM CPUs and Power Part 1
  •    5.2 Troubleshoot Problems Related to Motherboards RAM CPUs and Power Part 2
  •    5.3 Troubleshoot Hard Drives and RAID Arrays
  •    5.4 Troubleshoot Video and Display Issues
  •    5.5 Troubleshoot Common Mobile Device Issues While Adhering to Appropriate Procedures Part 1
  •    5.5 Troubleshoot Common Mobile Device Issues While Adhering to Appropriate Procedures Part 2
  •    5.6 Troubleshoot Printers
  •    5.7 Troubleshoot Common Wired and Wireless Network Problems
ITU Learning Management System Image