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Cisco Voice 640-461
This Cisco Voice 640-461 course covers the Cisco Certified Network Associate Voice (CCNA Voice) attests to the fact that the IT professional has requisite associate-level knowledge and skills needed to manage a voice network.
Included In This Course
Included In This Course
13 Training Hours
84 On-demand Videos
Closed Captions
17 Topics
57 Prep Questions
Certificate of Completion
Course Description
Note: Note: Certification for this exam has been retired by Cisco. It continues to serve as a valuable resource for users looking to obtain an understanding of VoIP technology and in working with legacy voice systems.
About our preparation courses for the Cisco 640-461 (ICOMM) exam
Our Cisco Voice 640-461 training prepares you for the Cisco Certified Network Associate Voice (CCNA Voice) certification that validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification validates that the IT professional has the required skill set for specialized job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. It validates career skills and configuration skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.
The CCNA Voice certification assesses skills and knowledge related to the Cisco Unified Communications Manager. It is typically employed by large organizations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses practical skills and knowledge related to the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts.
Note: Certification for this exam has been retired by Cisco. It continues to serve as a valuable online learning material resource for users looking to obtain an understanding of VoIP technology and in working with legacy voice systems.
Frequently Asked Questions About Cisco Voice 640-461
What is the Cisco Voice 640-461 course?
The Cisco Voice 640-461 course is a training program that prepares individuals for the Cisco Certified Network Associate Voice (CCNA Voice) certification. This certification attests to an IT professional’s associate-level knowledge and skills needed to manage a voice network. The course covers topics like IP PBX, IP telephony, handset, call control, and voicemail solutions.
What format does the training take?
The course comprises 84 videos across 17 topics, with 57 practice questions. It amounts to a total of 13 training hours. This is all accessed online, on-demand.
What job roles does this certification prepare me for?
The CCNA Voice certification prepares you for specialized job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. This certification assesses skills and knowledge related to the Cisco Unified Communications Manager, which is typically employed by large organizations, and the Cisco Call Manager Express (CME) and Cisco Unity Express (CUE) solutions, typically used by medium and small organizations.
Why is the Cisco CCNA Voice certification important in the industry?
The CCNA Voice certification is a response to the industry’s transition to a single, IP-based network that carries data, voice, and video traffic. As more companies move from traditional telecom environments to digital VoIP systems, specialized knowledge and skills in voice networking are becoming increasingly in demand. The certification verifies your specialized VoIP skills, making you more attractive to potential employers​.
What are the prerequisites for this course?
The original CCNA certification is generally required before pursuing the CCNA Voice certification. However, it’s not always mandatory to retake the original CCNA exam if you’re planning to take one or more CCNA certification exams.
How can I get access to this course?
Access to the Cisco Voice 640-461 course is granted through the All Access Monthly Subscription on ITU Online Training. There is a 7-day free trial, with no obligation, and you can cancel anytime​.
Proudly DisplayYour Achievement
Upon completion of your training, you’ll receive a personalized certificate of completion to help validate to others your new skills.
Course Outline
Cisco 640-461: Cisco Voice and Unified Communications Administration Course Content
Module 1: Introduction
Intro Part 1
Intro Part 2
Intro Part 3
Intro Part 4
Intro Part 5
Intro Part 6
Intro Part 7
Module 2: Telephony
Telephony Part 1
Telephony Part 2
Telephony Part 3
Telephony Part 4
Module 3: Basic Call Routing
Basic Call Routing Part 1
Basic Call Routing Part 2
Basic Call Routing Part 3
Module 4: VOIP Call Routing
VOIP Call Routing Part 1
VOIP Call Routing Part2
VOIP Call Routing Part 3
VOIP Call Routing Part 4
VOIP Call Routing Part 5
Module 5: CUCME Call Routing Basics
CUCME Call Routing Basics Part 1
CUCME Call Routing Basics Part 2
CUCME Call Routing Basics Part 3
CUCME Call Routing Basics Part 4
CUCME Call Routing Basics Part 5
CUCME Call Routing Basics Part 6
CUCME Call Routing Basics Part 7
CUCME Call Routing Basics Part 8
CUCME Call Routing Basics Part 9
CUCME Call Routing Basics Part 10
CUCME Call Routing Basics Part 11
Module 6: Preparing Network For Voice
Preparing Network For Voice Part 1
Preparing Network For Voice Part 2
Preparing Network For Voice Part 3
Preparing Network For Voice Part 4
Preparing Network For Voice Part 5
Preparing Network For Voice Part 6
Module 7: IP Phone Behavior
IP Phone Behavior
Module 8: CUCME Administration Basics
CUCME Administration Basics Part 1
CUCME Administration Basics Part 2
CUCME Administration Basics Part 3
CUCME Administration Basics Part 4
Module 9: CUCME StandUp
CUCME Stand Up Part 1
CUCME Stand Up Part 2
CUCME Stand Up Part 3
CUCME Stand Up Part 4
CUCME Stand Up Part 5
Module 10: CUCME StandUp Part 2
CUCME Stand Up2 Part 1
CUCME Stand Up2 Part 2
Module 11: CUCME StandUp CUCME
CUCME Stand Up CUCME Part 1
CUCME Stand Up CUCME Part 2
CUCME Stand Up CUCME Part 3
Module 12: End Users and End User Interfaces
End Users And End User Interfaces Part 1
End Users And End User Interfaces Part 2
End Users And End User Interfaces Part 3
Module 13: Endpoint Implementation
Endpoint Implementation Part 1
Endpoint Implementation Part 2
Endpoint Implementation Part 3
Endpoint Implementation Part 4
Module 14: Call Coverage
Call Coverage Part 1
Call Coverage Part 2
Call Coverage Part 3
Call Coverage Part 4
Call Coverage Part 5
Call Coverage Part 6
Call Coverage Part 7
Call Coverage Part 8
Call Coverage Part 9
Module 15: Calling Restrictions and Routing
Calling Restrictions And Routing Part 1
Calling Restrictions And Routing Part 2
Calling Restrictions And Routing Part 3
Calling Restrictions And Routing Part 4
Calling Restrictions And Routing Part 5
Calling Restrictions And Routing Part 6
Module 16: CUCME Advance Call Coverage
CUCME Advance Call Coverage Part 1
CUCME Advance Call Coverage Part 2
Module 17: Implementing Unity Connection
Implementing Unity Connection Part 1
Implementing Unity Connection Part 2
Implementing Unity Connection Part 3
Implementing Unity Connection Part 4
Implementing Unity Connection Part 5
Implementing Unity Connection Part 6
Implementing Unity Connection Part 7
Implementing Unity Connection Part 8
Outro
Your Training Instructor
Chris is a Sr. Cisco Instructor and leading consultant for clients throughout the U.S. Chris has over 15 years’ experience as a network engineer and 5 additional years as an instructor. Chris has worked at the service provider/partner level throughout his career, working with national and global clients to solve complex business problems through the use of technology and IT training solutions. Working with Chris, you will see a true industry expert with experience, drive, and patience unparalleled in the industry.
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Cisco Voice 640-461
Cisco Voice 640-461
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