SalesForce: Power User Course - ITU Online
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SalesForce: Power User Course

ITU’s SalesForce: Power User Course online will give you an in-depth knowledge of Salesforce and will not only boost your resume, but also allow you to get the most out of this widely-used CRM system. With its international success, having an in-depth knowledge of Salesforce technology is sure to bring countless opportunities and triumphs into your professional life!

Included In This Course

Included In This Course

Total Hours
7  Training Hours
SalesForce: Power User Course
35 On-demand Videos
Closed Caption

Closed Captions

Course Topics
6  Topics
Prep Questions
60 Prep Questions
SalesForce: Power User Course

Certificate of Completion

Course Description

With Salesforce being the most popular CRM in the world, having a strong base of knowledge in SalesForce not only enhances your marketability but also gives you skills that will allow you to be more efficient in day to day use of the software.

About our SalesForce Training online course

This course is crafted to give newcomers a comprehensive understanding of the Salesforce Platform. Are you intrigued by the potential of Salesforce Platform and keen to explore it? ITU’s SalesForce: Power User Course online training is the perfect way for you to learn the ins and outs of SaleForce . Our self-paced online learning program allows you to develop your skills at a pace and time that suits you best. Our comprehensive course will help guide you in becoming a Salesforce Certified Administrator.

Those with familiarity in Salesforce will benefit immensely from this course as we thoroughly discuss each aspect of the Salesforce Administrator Exam Guide and will gain the core concepts from a professional training instructor. Self-paced elearning course is designed to give you all of the knowledge, tips, tricks and strategies needed to ensure success.

Frequently Asked Questions About SalesForce: Power User Course

What is the Salesforce: Power User Course?

The Salesforce: Power User Course is an online training program offered by ITU that aims to provide an in-depth understanding of Salesforce, a widely-used Customer Relationship Management (CRM) system. The course is designed to enhance marketability and efficiency in the daily use of the software. It covers six topics through 35 videos, over seven training hours, and includes 60 practice questions​.

Who is the instructor for the Salesforce: Power User Course?

The instructor for the Salesforce: Power User Course is Rafiq Wayani, a Project Management Instructor at ITU​.

Who is this course intended for?

This course is suitable for both newcomers to Salesforce and those already familiar with it. Beginners will get a comprehensive understanding of the Salesforce platform, while those already versed in Salesforce can deepen their knowledge, particularly regarding the Salesforce Administrator Exam Guide. The course is designed to be self-paced, allowing learners to progress at their convenience.

How can this course help me prepare for the Salesforce Certified Administrator exam?

The Salesforce: Power User Course from ITU is designed to thoroughly discuss each aspect of the Salesforce Administrator Exam Guide. The course provides knowledge, tips, tricks, and strategies needed to ensure success in the Salesforce Certified Administrator exam. The exam requires candidates to possess broad knowledge of customizing Salesforce, regularly configuring the platform, and managing users, among other skills​.

How can I access the Salesforce: Power User Course?

ou can access the Salesforce: Power User Course and over 2,500 hours of on-demand content with ITU’s All Access Monthly Subscription. The subscription comes with a 7-day free trial and can be canceled at any time.

Once I am certified, what is required to maintain my Salesforce Certified Administrator credential?

Salesforce requires Certified Administrators to complete maintenance modules periodically to maintain their credentials. These modules become available at specific times and have set completion deadlines.

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Your Achievement

Upon completion of your training, you’ll receive a personalized certificate of completion to help validate to others your new skills.
Example Certificate

Course Outline

SalesForce: Power User Course Content

Module 1: Intro to SalesForce Automation

  •    Course And Instructor Introduction

  •    What Is Salesforce Automation

  •    Sales Force Automation System Overview

  •    Why Salesforce

Module 2: Working With The SalesForce System

  •    Creating Accounts And Contacts

  •    Creating Leads And Opportunities

  •    Sales Process-Part 1

  •    Sales Process-Part 2

  •    Sales Process-Part 3

  •    Sales Process-Part 4

  •    Leads Through Social Channels

Module 3: SalesForce Solution

  •    Core Problems

  •    Managing Accounts

  •    Badges And Campaigns

  •    Custom Apps

Module 4: SalesForce Admin

  •    Introduction To RDBMS

  •    Introduction To The Cloud

  •    Introduction To Virtual Machines-Part1

  •    Introduction To Virtual Machines-Part2

  •    Salesforce Development

  •    Introduction To Building In The Cloud

  •    Salesforce Set Up

Module 5: Migrating To SalesForce

  •    Tasks To Complete Before Migration-Part 1

  •    Tasks To Complete Before Migration-Part 2

  •    Frequently Asked Questions-Part 1

  •    Frequently Asked Questions-Part 2

  •    Frequently Asked Questions-Part 3

  •    Frequently Asked Questions-Part 4

  •    Frequently Asked Questions-Part 5

  •    Frequently Asked Questions-Part 6

  •    Frequently Asked Questions-Part 7

  •    Frequently Asked Questions-Part 8

  •    Frequently Asked Questions-Part 9

Module 6: Course Conclusion

  •    The Salesforce Solution

  •    Conclusion

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  1. I have signed up for a lot of your courses so it will take me time to get through them all but I am so pleased with what I have already started with. THANK YOU!

  2. Great Assistance. Thank you

  3. The best website i have ever came across, this site provides a learning portal that has so much useful and educational content. I am also impressed with extra content provided for testing your knowledge on specific modules and topics. Another thing i appreciate about the website is that ITU provides very reasonable prices for the learning material offered. Very awesome site⭐⭐⭐⭐⭐.

Your Training Instructor

Rafiq Wayani

Rafiq Wayani

Project Management Instructor

Rafiq has extensive experience including more than 20 years in IT as a Systems Architect, Software Engineer, DBA, and Project Manager. He has instructed in a variety of technical areas and has designed and implemented network and information systems. Bringing nearly 30 years of advanced IT experience to each course and adding his unique perspective and “real world” tips, Rafiq has a knack for making complex topics easy to understand.

SalesForce: Power User Course



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SalesForce: Power User Course

SalesForce: Power User Course
SalesForce: Power User Course
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