Single Sign-On (SSO) — IT Glossary | ITU Online IT Training
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Single Sign-On (SSO)

Commonly used in Security, Identity Management, Authentication

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Single Sign-On (SSO) is an authentication process that enables users to access multiple applications or systems using just one set of login credentials. This simplifies the login experience, reduces the need to remember multiple passwords, and enhances overall security by centralizing authentication management.

How It Works

In an SSO system, when a user logs in to one application, the authentication credentials are verified by a central identity provider or authentication server. Once authenticated, a token or session is generated and shared across other connected applications or systems. These applications trust the central provider to confirm the user's identity, allowing seamless access without requiring additional logins. The process typically involves protocols such as SAML, OAuth, or OpenID Connect, which facilitate secure communication between the identity provider and service providers.

Common Use Cases

  • Employees accessing multiple enterprise applications with a single login during their workday.
  • Students logging into various university portals, learning management systems, and resource platforms.
  • Customers using a single account to access different online services or e-commerce platforms.
  • IT administrators managing user access across multiple cloud services through centralized authentication.
  • Healthcare providers securely accessing patient records, billing systems, and appointment scheduling tools with one credential.

Why It Matters

For IT professionals and certification candidates, understanding SSO is crucial because it plays a key role in security architecture and user experience management. Implementing SSO reduces the risk of password-related security breaches, simplifies user onboarding and offboarding, and helps organisations comply with security policies and regulations. It is a common feature in identity and access management (IAM) solutions and is often included in security-focused certifications. Mastering SSO concepts enables IT staff to design, deploy, and troubleshoot authentication systems effectively, supporting organisational security and operational efficiency.

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