Managing Different Personality Types - ITU Online IT Training
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Managing Different Personality Types

As a manager, you must constantly face fresh challenges. It may originate from external sources such as customers and suppliers or your team internally. Managing is an art that necessitates experimentation to master efficiently. That's why Rick Graham created this course – to help shorten the learning procedure so you can lead your group in strength, no matter which type of personalities you come across on the way.


4 Hrs 19 Min25 Videos1 Questions14,328 EnrolledCertificate of CompletionClosed Captions

Managing Different Personality Types



As a manager you are faced with new challenges constantly. Sometimes this comes from outside of the business from customers, suppliers, and the like. Other times this comes internally from your team. Being a manager is truly an art and can require a great deal of trial and error to become successful at it. Rick Graham created this course to help curb the learning curve so you can lead your team from a position of strength regardless of the personality you may encounter along the way.
Module 1: Intro and what will this course cover?
  • Managing Different Personalities Intro
Module 2: My Story and background
  • My Story
Module 3: Let's get on the same page
  • Let's Start Together on the Same Page
Module 4: Two personality types
  • Two Types of Personalities
Module 5: A Good vs Bad Manager
  • Good vs Bad Manager
Module 6: What are the best ways to manage your team?
  • What is the Best Way to Manage Your Team
Module 7: Mentalities to avoid
  • Mentalities to Avoid
  • Can You Be Your Employee's Friend
  • Trying To Make Everyone Happy
  • Talking Down to Your Team
Module 8: How to approach a problem with an employee?
  • How To Approach a Problem with an Employee
Module 9: Diversity in your team
  • There is A lot of Diversity Out There
Module 10: My personal difficulty with careless employees
  • My Personal Difficulties
Module 11: Discipline
  • Discipline
  • Best Practices During Discipline
Module 12: Angry employees
  • What To Do with Angry Employees
  • Is It Ok To Yell at Your Employees
Module 13: When it is time to say goodbye
  • When It Is Time to Say Goodbye
Module 14: Disrespect from your team
  • Disrespect from Your Team
  • How to Build Respect from Your Team
Module 15: Common management mistakes
  • Common Mangement Mistakes
Module 16: How do I become a better manager?
  • How Do I Become a Better Manager
Module 17: How to manage if you aren't the big, big boss
  • How To Manage a Team if You're a Middle Manager
Module 18: Dealing with other managers
  • Dealing with other Managers
Module 19: Conclusion and summary of course
  • Summary

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