Roger St Hilaire

CISM, CGEIT, CRISC, TOGAF, Certified Trainer and Governance Specialist

Roger is an experienced IT professional with a proven track record of designing and managing large-scale technology systems. Successfully designed the first knowledge engine for UNDP Sub-Regional Resource Facility, known as the Request Tracker, which facilitated workflow-based tracking of queries and increased productivity. Managed and grew a $70 million USD dual data centre national network system for the Trinidad and Tobago government, expanding it from 400+ sites to 512 and increasing customer satisfaction. Skilled in vendor negotiations, securing approximately $200K USD in committed support during a crisis event. Adept in saving clients money and improving their operations, saving one BPR client $60K USD and improving their security processes. Committed to driving positive change and delivering results in fast-paced and dynamic environments.