Free CompTIA A+ Training – ITU Online IT Training
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Free CompTIA A+ Training

Learn essential IT support skills with this free CompTIA A+ training, preparing beginners for entry-level roles in troubleshooting, networking, and security.

29 Hrs 45 Min111 Videos105 QuestionsCertificate of CompletionClosed Captions

Free CompTIA A+ Training



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When you’re starting out in IT support or looking to boost your current skill set, understanding the core concepts of hardware, networking, and security is essential. This free CompTIA A+ training provides you with a hands-on, real-world approach to mastering these foundational skills. By completing this course, you’ll be able to troubleshoot common hardware issues, configure networks, and implement basic security measures, giving you the confidence to handle day-to-day IT problems effectively.

This comprehensive, industry-recognized training covers the essentials of the CompTIA A+ certification, including the exam objectives for both the 220-1101 (Core 1) and 220-1102 (Core 2) exams. If you’re aiming for the certification, this course is a crucial step, with the curriculum aligned to the latest industry standards. Our expert instructors focus on practical skills, not just theory, ensuring you gain knowledge that applies directly to your job or career goals.

What sets this training apart is its focus on real-world application. You won’t just watch videos—you’ll engage with practical exercises, scenario-based labs, and troubleshooting techniques. Plus, as a free course, it offers unmatched value for professionals looking to break into IT or expand their technical expertise without financial commitment.

What You Will Learn

This course provides a thorough overview of the core skills needed for IT support roles. You will gain practical, job-ready knowledge across a wide range of topics, including:

  • Identify and install various PC components, understanding their functions and how to troubleshoot hardware failures.
  • Configure and troubleshoot display devices, multimedia peripherals, and mobile devices to ensure proper operation.
  • Support multiple drive types, RAID configurations, and internal system components, including CPUs and memory modules.
  • Set up and troubleshoot wired and wireless networks, including configuring routers, switches, and access points.
  • Implement basic security measures, such as encryption, malware prevention, and physical security controls.
  • Navigate and manage different operating systems like Windows, Linux, and macOS, including installation and maintenance tasks.
  • Use troubleshooting tools and diagnostic procedures to resolve common hardware, network, and OS issues efficiently.
  • Understand cloud computing, virtualization, and remote support techniques applicable to current IT environments.
  • Learn best practices for supporting mobile devices, printers, and remote work setups.

Who This Course Is For

This free CompTIA A+ training is ideal for beginners and early-career IT professionals. If you are a help desk technician, desktop support specialist, or IT support technician with limited experience, this course provides the foundation you need. It’s also suitable for those transitioning into IT support roles from other fields or seeking an entry point into the industry.

Prerequisites are minimal—no prior certifications or extensive technical background are required. Basic computer literacy and a desire to learn are enough to get started on this path.

Why These Skills Matter

Mastering the skills taught in this free CompTIA A+ course gives you a competitive edge in the IT job market. The certification is highly regarded by employers worldwide and often serves as a prerequisite for many technical roles. It opens doors to positions like IT support specialist, help desk technician, field technician, and system administrator.

Beyond certification, the knowledge gained helps you troubleshoot problems faster, support a wider range of devices, and adapt to evolving technology trends. Whether you aim to land your first IT role or improve your current performance, these skills are crucial for building a successful career in IT support and security.

Module 1 – Mobile Devices
  • 1.0 CompTIA A+ Course Intro
  • 1.1 Mobile Device Hardware and Components
  • 1.2 Mobile Device Connections and Accessories
  • 1.3 Mobile Device Operating Systems
  • 1.4 Troubleshooting Mobile Devices
  • 1.5 Mobile Device,OS and Application Issues
  • 1.6 Mobile Device,OS and Application Security
  • 1.7 Identifying Connection Settings in Android
  • 1.8 Identifying Connection Settings in iOS
Module 2 – Networking
  • 2.1 Network Architecture
  • 2.2 Ports and Protocols
  • 2.3 Wireless Networking
  • 2.4 Network Hosts and Services
  • 2.5 DNS and DHCP
  • 2.5.1 Demo – Working with DNS and DHCP
  • 2.6 VPNs and VLANs
  • 2.7 Network Devices
  • 2.8 Basic SOHO Configuration
  • 2.9 Internet Connections and Network Types
  • 2.10 Networking Tools
  • 2.11 Networking in Windows
  • 2.11.1 Demo – Configuring Networking in Windows
  • 2.12 Networking Commands
  • 2.12.1 Demo – Working with Networking Commands
  • 2.13 Troubleshooting Network Issues
Module 3 – Hardware
  • 3.1 Display Components and Attributes
  • 3.2 Basic Cables and Connections
  • 3.3 Network Cables and Connections
  • 3.4 Storage Devices and Connections
  • 3.5 Introduction to RAID
  • 3.6 Motherboards and Form Factors
  • 3.7 Motherboard Connections
  • 3.8 BIOS and UEFI
  • 3.9 CPUs and CPU Architecture
  • 3.10 Expansion Cards
  • 3.11 System Cooling
  • 3.12 Power Supply Units
  • 3.13 Printers and Multifunction Devices
  • 3.14 Printer Maintenance
  • 3.15 Troubleshooting Computer Components
  • 3.16 Troubleshooting Storage and RAID Issues
  • 3.17 Troubleshooting Video and Display Issues
  • 3.18 Troubleshooting Printer Issues
Module 4 – Operating Systems
  • 4.1 Workstation Operating Systems
  • 4.2 Common File System Types
  • 4.3 Operating System Installation Types
  • 4.4 Operating System Boot Methods
  • 4.5 Storage Partitioning
  • 4.5.1 Demo – Working with Storage Partitions
  • 4.6 Identifying Windows Editions
  • 4.7 Windows Upgrades
  • 4.8 Windows OS Installations
  • 4.9 Using Windows Task Manager
  • 4.9.1 Demo – Working with Windows Task Manager
  • 4.10 MMC Snap-ins
  • 4.10.1 Demo – Working with MMC Snap-ins
  • 4.11 Windows Operating System Tools
  • 4.12 Microsoft Command Line Tools
  • 4.12.1 Demo – Working with Microsoft Command Prompt
  • 4.13 Configuring Microsoft Windows Settings
  • 4.14 Configuring Windows Power Options
  • 4.14.1 Demo – Working with Windows Power Options
  • 4.15 Windows File Explorer
  • 4.15.1 Demo – Working with File Explorer
  • 4.16 Windows Domains vs Workgroups
  • 4.17 macOS System Configuration
  • 4.17.1 Demo – macOS Features and Tools
  • 4.18 Linux Components
  • 4.19 Linux Tools
  • 4.20 Common Application Installation
Module 5 – Virtualization and Cloud Computing
  • 5.1 Virtualization Concepts
  • 5.1.1 Demo – Working with Virtual Machines
  • 5.2 Cloud Computing
  • 5.2.1 Demo – Working with the Cloud
  • 5.3 Cloud Productivity Tools
Module 6 – Security
  • 6.1 Physical Security
  • 6.2 Physical Access Security
  • 6.3 Logical Security
  • 6.4 Windows Security – Firewalls and Antivirus
  • 6.4.1 Demo – Working with the Windows Firewalls and Antivirus
  • 6.5 Windows Security Users and Groups
  • 6.6 Windows Security – NTFS and Share Permissions
  • 6.6.1 Demo – Working with NTFS and Share Permissions
  • 6.7 Windows Security – Active Directory
  • 6.8 Windows Security – Data Encryption
  • 6.9 Wireless Security
  • 6.10 Malware Types
  • 6.11 Malware Detection and Prevention
  • 6.12 Social Engineering
  • 6.13 Security Threats
  • 6.13.1 Demo – Security Vulnerabilities
  • 6.14 Malware Removal Process
  • 6.15 Workstation Security
  • 6.16 Data Destruction Concepts
  • 6.17 SOHO Network Security
  • 6.18 Browser Security Settings
  • 6.19 Troubleshooting PC Security Issues
Module 7 – Operational Procedures
  • 7.1 Ticketing Systems
  • 7.2 Asset Management
  • 7.3 Document Types
  • 7.4 Change Management
  • 7.5 Workstation Backup and Recovery
  • 7.6 Common Safety Procedures
  • 7.7 Environmental Impact and Controls
  • 7.8 Licensing and Policy Concepts
  • 7.9 Communication and Professionalism
  • 7.10 Basics of Scripting
  • 7.11 Remote Access Technologies
  • 7.12 Basics of Artificial Intelligence
  • 7.13 Troubleshooting Methodology
  • 7.14 CompTIA A+ Course Closeout

[ FAQ ]

Frequently Asked Questions.

What topics are covered in the CompTIA A+ (220-1101 and 220-1102) certification course?

This free CompTIA A+ training covers a broad range of foundational IT skills necessary for entry-level support roles. The course aligns with the exam objectives for both the 220-1101 (Core 1) and 220-1102 (Core 2) exams, ensuring comprehensive preparation.

Key domains include hardware components and troubleshooting, networking setup and management, security fundamentals, and operating system support. You’ll learn to identify and install PC components, configure wired and wireless networks, and implement basic security measures such as encryption and malware prevention. The curriculum also explores support for various operating systems, including Windows, Linux, and macOS, along with virtualization and cloud computing basics.

Practical exercises focus on troubleshooting scenarios related to hardware failures, network issues, and OS problems. This approach aims to develop real-world skills, preparing students to handle common IT problems confidently. The course’s coverage ensures that learners gain both theoretical knowledge and hands-on experience aligned with the latest industry standards.

How does this CompTIA A+ course prepare me for the certification exam?

This free training is designed to thoroughly prepare students for the CompTIA A+ certification exams (220-1101 and 220-1102) by covering all exam objectives in detail. The curriculum emphasizes practical understanding and application, which is crucial for success on the exam.

To maximize your chances of passing, the course incorporates scenario-based labs, troubleshooting exercises, and real-world case studies that mirror the types of questions and problems you will encounter during the exam. In addition, the course highlights key concepts such as hardware identification, network configuration, security protocols, and operating system management, which are core to the certification.

Review sessions, quizzes, and practical exercises are integrated throughout the course to reinforce learning and build confidence. By the end of the training, students should be well-equipped to answer exam questions and demonstrate the skills required for successful certification, opening doors to numerous IT support careers.

What career benefits can I expect after completing the CompTIA A+ certification training?

Completing this free CompTIA A+ training significantly enhances your employment prospects in the IT industry. The certification is globally recognized and often considered a baseline requirement for entry-level IT support roles such as help desk technician, support specialist, and field technician.

With the skills gained from this course, you can troubleshoot hardware and software issues more efficiently, support a variety of devices, and contribute to network security efforts. These competencies make you a valuable asset to employers, increasing your chances of securing a position or advancing within your current organization.

Beyond immediate job opportunities, the certification acts as a stepping stone toward more advanced credentials like Network+, Security+, or vendor-specific certifications. Overall, the training helps establish a solid foundation for a successful and adaptable career in IT support and security, with opportunities for growth and specialization over time.

What are some effective strategies for preparing for the CompTIA A+ certification exams with this course?

To maximize your success, it’s recommended to actively engage with all course materials, including practical exercises, labs, and scenario-based troubleshooting. Consistent review of key concepts, such as hardware components, networking protocols, and security measures, is essential.

Supplement the course by taking practice exams that simulate the actual test environment. This helps identify areas where you need further review and increases your confidence in exam conditions. Additionally, joining study groups or online forums can provide valuable peer support and insights.

Creating a study schedule that dedicates regular time to review and practice will reinforce your learning and prevent last-minute cramming. Remember, hands-on experience is crucial, so spend ample time working with real or virtual hardware and networking setups. Combining these strategies with this comprehensive free course will prepare you thoroughly for the CompTIA A+ certification exams.

Is this free CompTIA A+ training suitable for beginners with no prior technical experience?

Yes, this free training is specifically designed for beginners and individuals with minimal or no prior technical background. The course covers foundational concepts in hardware, networking, security, and operating systems, making it accessible to newcomers.

Prerequisites are minimal—basic computer literacy and a willingness to learn are sufficient to start. The course emphasizes practical, real-world skills, ensuring that even those new to IT can develop confidence and competence in troubleshooting and support tasks.

In addition to technical skills, the course also introduces industry terminology and best practices, helping beginners understand the core principles of IT support. This makes it an ideal starting point for anyone considering a career in IT or seeking to improve their technical knowledge without any initial investment.

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